Cancellation and Refund Policy

Cancellation Policy

At ReelOn, we value your satisfaction and understand that your needs may change. Our cancellation policy is designed to be flexible and user-friendly:

  • You can cancel your subscription at any time from your customer profile page.
  • Alternatively, you can send an email to help@reelon.co to request cancellation.
  • After cancellation, you will continue to have access to your plan's features until the end of your current billing cycle.
  • No partial refunds will be issued for unused time in the billing cycle.

Refund Policy

We offer a 7-day refund policy for our paid plans, subject to the following conditions:

  • Refunds are only available within the first 7 days of your initial purchase or upgrade.
  • Your plan must be unused or have minimal usage to be eligible for a refund.
  • To request a refund, please email help@reelon.co with your account details and reason for the refund.
  • Refund requests are reviewed on a case-by-case basis.
  • If approved, the refund will be processed to the original payment method used for the purchase.

Contact Us

If you have any questions about our cancellation or refund policies, please don't hesitate to contact us at help@reelon.co.

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